Term and Conditions

Dear Angels-Face Family,

Welcome to our magical world! These Terms and Conditions are designed to create a clear, fair, and enchanting experience for every member of our community. We’ve written them with love and care, just like we craft each of our special pieces for your little angels.

By accessing our website at babygirl-clothing.com or making a purchase, you agree to these terms. Please read them carefully, as they outline both your rights and responsibilities, as well as ours.

1. Our Magical Agreement

When you shop with Angels-Face Shop, you’re entering into a special agreement with us. This agreement includes these Terms and Conditions, our Privacy Policy, and any other guidelines we may provide.

2. Your Responsibilities as Our Valued Customer

Account Information

If you create an account with us, you agree to:

• Provide accurate, current, and complete information
• Maintain and promptly update your account details
• Keep your password secure and confidential
• Notify us immediately of any unauthorized use of your account

Acceptable Use

You agree not to use our website to:

• Engage in any unlawful or fraudulent activity
• Infringe upon our intellectual property or the rights of others
• Transmit harmful code or attempt to breach our security
• Harass, abuse, or harm other customers or our team

Age Requirement

You must be at least 18 years old or have parental consent to make purchases on our website.

3. Our Sparkling Products & Services

Product Information

We pour love into every description, but please note:

• Colors may vary slightly due to monitor settings and photography lighting
• All measurements are approximate
• We reserve the right to discontinue any product without notice
• Some items may have limited availability

Age-Appropriate Design

Our collections are specially designed for:

• Baby 0-24 months: Focus on comfort, safety, and gentle fabrics
• Girl 2-13 years: Balance of style, durability, and age-appropriate designs

Hygiene & Safety First Items

For the health and safety of all our little angels, the following are final sale and cannot be returned or exchanged:

• Hair Accessories & Headbands
• Jewellery items
• Any intimate apparel items

4. Orders & Payment Enchantment

Placing Your Order

When you place an order, you:

• Make an offer to purchase products at the listed price
• Warrant that all information provided is accurate
• Agree to pay the full amount including shipping and any applicable taxes

Order Acceptance

We reserve the right to:

• Accept or decline any order at our discretion
• Limit or cancel quantities purchased per person/household
• Refuse service to anyone for any reason at any time

Payment Methods

We accept the following payment methods:

• Visa
• MasterCard
• JCB
• PayPal

Pricing & Taxes

All prices are in US Dollars unless otherwise stated. You are responsible for:

• Any customs duties, taxes, or import fees for international orders
• Ensuring your payment method has sufficient funds

5. Shipping Your Sparkles Home

Processing Time

Each order is lovingly prepared within 1-2 business days before beginning its journey to you.

Shipping Options

• Standard Shipping ($12.95): Via DHL or FedEx. Estimated delivery: 10-15 business days after shipment.
• Free Shipping (Orders over $50): Via EMS. Estimated delivery: 15-25 business days after shipment.

Delivery Areas

We ship globally but are currently unable to deliver to some parts of Asia and a few remote regions.

6. Returns & Exchanges Promise

Our Gentle Policy

We want you to be completely enchanted with your purchase. If something isn’t perfect:

• Returns and exchanges are accepted within 15 days of delivery
• Items must be unworn, unwashed, and in original packaging with all tags attached
• Personalized or custom-made items cannot be returned

Return Process

1. Email us at [email protected] within 15 days of delivery
2. Include your order number and item details
3. We’ll provide a Return Merchandise Authorization (RMA) number
4. Ship items to the address we provide using a trackable service
5. Original shipping costs are non-refundable

Refunds

Once your return is approved:

• Refunds are processed within 5-10 business days
• Funds are returned to your original payment method
• Please allow additional time for your bank to process the refund

7. Protecting Our Creative Magic (Intellectual Property)

All content on our website is our precious creation, including:

• Designs, logos, and graphics
• Product designs and patterns
• Website content, images, and text
• The “Angels-Face Shop” name and branding

You may not:

• Copy, reproduce, or distribute our content without permission
• Use our designs to create competing products
• Claim our intellectual property as your own

8. Our Responsibilities & Limitations

Product Liability

We take great care in creating safe products for your little angels. However:

• We are not liable for any injury or damage resulting from misuse of our products
• Parents/guardians are responsible for ensuring products are age-appropriate and used safely
• Always supervise children wearing accessories like jewellery or hair items

Website Availability

We strive to keep our website available 24/7 but cannot guarantee uninterrupted access. We may temporarily suspend the site for maintenance or improvements.

Limitation of Liability

To the fullest extent permitted by law, Angels-Face Shop shall not be liable for:

• Indirect, incidental, or consequential damages
• Loss of profits, data, or business opportunities
• Any amount exceeding the purchase price of the product in question

9. Governing Law & Dispute Resolution

These Terms are governed by the laws of California, United States. Any disputes shall be resolved in the courts of Alameda County, California.

We believe in gentle resolution and encourage you to contact us first at [email protected] with any concerns. We’re committed to finding a fair and magical solution for any issue.