Privacy Policy

Effective Date: October 26, 2023

Welcome to Angels-Face Shop! At Angels-Face Shop (“we,” “us,” “our,” or the “Company”), we believe that your family’s journey with us should be as enchanting, seamless, and secure as the special moments for which you choose our creations. This Privacy Policy outlines how we collect, use, disclose, and safeguard your information when you visit our website babygirl-clothing.com (the “Site”) or make a purchase from us.

We are committed to protecting your privacy and handling your personal data with the utmost care and transparency, in line with applicable data protection laws, including the California Consumer Privacy Act (CCPA) and the General Data Protection Regulation (GDPR) for our international customers. By using our Site, you consent to the practices described in this policy.

1. Information We Collect

To provide you with a magical shopping experience, we collect information that you provide directly to us and information collected automatically:

• Personal Identifiers: Name, billing and shipping address, email address, and telephone number.
• Commercial Information: Records of products purchased, viewed, or considered, and your shopping cart contents.
• Payment Information: When you make a purchase, our secure payment gateway processes your payment details (such as credit/debit card number or PayPal account information). We do not store full payment card details on our servers.
• Technical & Device Data: Internet protocol (IP) address, browser type, operating system, referring URLs, device information, and pages visited on our Site.
• Communications: Records of your correspondence with us if you contact customer service.

2. How We Use Your Information

We use the information we collect for the following purposes:

• To process and fulfill your orders for our charming Babygrows, Cardigans, Dresses, Jewellery, and other items.
• To communicate with you about your order, provide customer support, and respond to your inquiries.
• To send you transactional emails (like order confirmations and shipping updates) from our team in Hayward, California.
• To improve, personalize, and optimize our Site, product offerings, and your overall shopping experience.
• To prevent fraud, enhance security, and comply with legal obligations.
• With your explicit consent, to send you marketing communications about new collections, offers, and updates (you may opt-out at any time).

3. Sharing and Disclosure of Information

Your trust is precious to us. We do not sell, rent, or trade your personal information to third parties. We may share your data only in the following limited circumstances:

• Service Providers: With trusted third-party vendors who perform services on our behalf, such as payment processing (Visa, MasterCard, JCB, PayPal), order fulfillment, shipping (e.g., postal carriers), and IT services. These partners are contractually obligated to protect your data.
• Legal Compliance: If required by law, subpoena, or legal process, or to protect the rights, property, or safety of Angels-Face Shop, our customers, or others.
• Business Transfers: In connection with a merger, sale of company assets, or acquisition, where customer information may be transferred as a business asset.

We only share the minimum information necessary for these purposes.

4. Data Storage and Security

We are a global store serving families worldwide (shipping to most global destinations, excluding some remote areas). Your data may be processed and stored in the United States or other countries where our service providers operate.

Your security is our top priority. We implement robust technical and organizational measures designed to protect your personal information against unauthorized access, alteration, disclosure, or destruction. This includes industry-standard encryption (SSL) for all payment transactions and sensitive data transfers. While no method of transmission over the Internet is 100% secure, we strive to use commercially acceptable means to protect your data.

5. Your Rights and Choices

Depending on your location, you may have certain rights regarding your personal data:

• Access & Portability: You can request access to the personal data we hold about you.
• Correction: You can request that we correct inaccurate or incomplete data.
• Deletion: You can request the deletion of your personal data, subject to certain legal exceptions.
• Opt-Out of Marketing: You can unsubscribe from our promotional emails by clicking the “unsubscribe” link in any email.
• Cookie Preferences: You can manage your cookie settings through your browser controls (see Section 6).
• Do Not Sell/Share: We do not sell your personal information. California residents may have additional rights under the CCPA.

To exercise these rights, please contact us at [email protected]. We will respond to your request within a reasonable timeframe and in accordance with applicable law.

6. Cookies and Tracking Technologies

Our Site uses cookies and similar tracking technologies to enhance your browsing experience, analyze site traffic, and understand where our visitors come from. Cookies are small data files stored on your device.

• Essential Cookies: Necessary for the Site to function, such as enabling you to add items to your cart and proceed through checkout.
• Analytics Cookies: Help us understand how visitors interact with our Site, allowing us to improve its design and functionality.
• Preference Cookies: Remember your preferences (like language or region) for a more personalized experience.

You can control cookie settings through your web browser. Please note that disabling certain cookies may affect the functionality of our Site.

7. Children’s Privacy

Our Site and products are intended for parents and guardians purchasing items for children. We do not knowingly collect personal information directly from children under the age of 13. If you believe a child has provided us with personal data, please contact us immediately so we can take appropriate action.

8. Changes to This Privacy Policy

We may update this Privacy Policy from time to time to reflect changes in our practices or for other operational, legal, or regulatory reasons. The updated version will be posted on this page with a revised “Effective Date.” We encourage you to review this page periodically.

9. Contact Us

Thank you for trusting Angels-Face Shop. We are honored to be a small part of your family’s beautiful journey.

With love and sparkle,
The Angels-Face Shop Team